Terms & Conditions



Terms & Conditions, Privacy Policy, Refund Policy, and Use



In General

Calling Tennessee Home (Calling Tennessee Home) (“www.callingtennesseehome.com”) owns and operate this Website. This document governs your relationship with www.callingtennesseehome.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.


Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.


This Website may contain links to other websites (the “Linked Sites”), which are not operated by www.callingtennesseehome.com. www.callingtennesseehome.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.



You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.callingtennesseehome.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.callingtennesseehome.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.callingtennesseehome.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.


Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays, delivery delays, or force majeure for which we will not be responsible.


In order to contract with www.callingtennesseehome.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. The purcasher must be in possession of a valid email and phone number for us to contact. www.callingtennesseehome.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.callingtennesseehome.com or may in some cases be a third party. Where a contract is made with a third party www.callingtennesseehome.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and services may fluctuate. All prices advertised are subject to such changes.


(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.


(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.


(c) Payment

  1. Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.


  1. Prices are quoted in US Dollars.


  1. Payment is required before the Goods are provided, if not from the moment the Order is accepted.


  1. Payment may be made by credit card, debit card, or any other such payment method as Calling Tennessee Home (Calling Tennessee Home) may introduce at its absolute discretion.


  1. You will not be charged for any Orders that cannot be fulfilled and where appropriate Calling Tennessee Home (Calling Tennessee Home) will refund to your account the sum deducted by Calling Tennessee Home (Calling Tennessee Home).


  1. Calling Tennessee Home (Calling Tennessee Home) cannot guarantee that a particular Good will always be available.


  1. To maximize security Calling Tennessee Home (Calling Tennessee Home) does not hold any credit/debit card details. These may be held by a third party payment provider.


  1. Your credit card company may also do a security check to confirm it is you making the Order.


(d) Intended Use

You acknowledge that the intended use for all Goods purchased as intended for personal non-commercial use only and will not be resold.


(e) Loss

Back2bascis Outdoor Ministries (Calling Tennessee Home) will not be liable to you or any third party suffers for a delay or failure to process your Order or deliver Goods due to an inaccurate or incomplete details provided in an Order.


(f) Gifts

You agree to obtain consent to provide Calling Tennessee Home (Calling Tennessee Home) with Personal Information for recipients of gifts or Goods ordered by you.


(g) Consecutive Orders

If you place consecutive orders or separate orders, Calling Tennessee Home (Calling Tennessee Home) will not consolidate your orders. A separate delivery fee, if applicable, will apply to each order.


(h) Free Delivery

If your location allows for free home delivery and this option is selected as the preferred shipping method with your order, you must agree to the following:

  1. Address provided cannot be to a P.O. Box. It must be a physical home or business address, which you reside or work from.
  2. Any delivery instructions must be provided in the additional order notes to guarantee delivery. This includes but it not limited to gate codes, instructions for hard to locate addresses, and proper contact and contact number listed. Calling Tennessee Home (Calling Tennessee Home) is not liable for any delay in deliver due to an inaccessible address or difficult location.
  3. It is at the delivery driver’s discretion if a package will be left at a home, office, or other location without the purchaser receiving the goods. Re-delivery may be attempted and the purchaser will be contacted. If the purchaser cannot be reached, the order will be cancelled and refunded for the full amount minus a $10.00 handling fee.


(i) Order Rejection

Calling Tennessee Home (Calling Tennessee Home) reserves the right to reject your order for any reason at any time. In the event your order is rejected, a refund will be made for any monies paid.


(j) Breakage

We understand from time to time the handling of packages from shipping carriers can damage Goods. If your Order contains damaged Goods, a picture must be submitted of the damage within 24 hours of receipt to back2basicsom@gmail.com. Calling Tennessee Home (Calling Tennessee Home) will submit a claim for insurance reimbursement if the Goods are unusable. When appropriate and at Calling Tennessee Home’’ discretion, a full or partial replacement Order may be resent.


If no evidence of damage to the Goods can be produced, there are no options for replacement.


(k) Returns

Returns can only be accepted for unopened, undamaged, unused, and new Goods within 14 days of Order.


If Goods were purchased in person, such as an event, festival, or market, Goods may be exchanged only in person at a similar event, festival, or market. Good purchased in person cannot be mailed, shipped, delivered, or be received back as a return in any other manner other than in person.


If Goods were purchased from back2basicsom.com, and a return needs to be made, the Goods must be sent back to Calling Tennessee Home (Calling Tennessee Home) only after customer service has been contacted and customer service has authorized the return. Any returns sent prior to speaking with customer service, will result in no exchange being made. Customer must pay return shipping. For approved returns, only an exchange will be allowed for the cost of the Goods only. No shipping, delivery, or handling fees will be credited. Shipping fees do apply to the new Goods selected to complete the exchange.


If returned goods are found to be opened, damaged, used, or not resalable in any way, no exchange will be issued.


There are no returns or refunds given for donations.


(l) Warranty

Calling Tennessee Home (Calling Tennessee Home) makes no representations whatsoever and gives no guarantees against latent or patent defects in respect of the products, and all conditions and warranties whatsoever, whether implied or otherwise, are herby expressly excluded.


Calling Tennessee Home (Calling Tennessee Home) shall not incur any liability of whatever nature arising in contract or defect from any injury, loss or damage to any person or property arising from the use of the Goods.


The Goods supplied by Calling Tennessee Home (Calling Tennessee Home) shall be suitable only for the purpose designed and intended and the Customer shall ensure the Goods are handled, stores, installed, used, worn or otherwise dealt with in a normal and proper manner, and where applicable, in a manner consistent with the instructions give by Calling Tennessee Home (Calling Tennessee Home).


No Action or claim of whatever nature shall lie against Calling Tennessee Home (Calling Tennessee Home) arising out of or in connection with any defects in, or unsuitably of, any Goods.


(m) Natural Variations

Due to the nature of the Goods sold by Calling Tennessee Home (Calling Tennessee Home) there can be natural variances in the Goods’ taste, color, consistency, smell, or other descriptive factors. These are natural occurrences and not a cause for a defective product.


(n) Shipping


Goods may be delivered via USPS, UPS, Fedex, contract carrier, or any other delivery method seen fit and at Calling Tennessee Home’ full discretion. Preparation for shipping will begin within 24 hours of order being placed. If there is a delay in the goods being shipped greater than 10 business days, the customer will be notified of such a delay. Shipping times may vary depending on carrier, method of shipping selected by Company, weather conditions, and not limited to time of the year.


Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.callingtennesseehome.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.callingtennesseehome.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.


Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.


When such a link is created, the administrator of our web page must be notified in writing and must receive written approval prior to live distribution.


Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.callingtennesseehome.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.callingtennesseehome.com.



You agree to indemnify, defend and hold harmless www.callingtennesseehome.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.



www.callingtennesseehome.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.



If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.



We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.



If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.



The courts governing any claims reside within Pinellas County, Florida, USA.


Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.callingtennesseehome.com. Any waiver of any provision of the Terms of Service will be effective only if updated in this document.


This Privacy Policy governs the manner in which Calling Tennessee Home (Calling Tennessee Home) collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.callingtennesseehome.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Calling Tennessee Home (Calling Tennessee Home).


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.


We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

Calling Tennessee Home (Calling Tennessee Home) collects and uses Users personal information for the following purposes:

  • To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails


The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


Personal Information Collected from Credit/Debit Card Transactions

We request information from the user in order to make a payment using our site. A user must provide contact information, such as their e-mail address, and financial information, such as a credit/debit card number and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only.


We use a credit/debit card processing company to process the users credit/debit card charges for products, retrieval requests and chargebacks. We do not retain, share, store or use personal information for any secondary purposes and will exercise reasonable care to prevent disclosure or use of credit/debit card information, other than as permitted by the Credit Card Association Rules. We will retain or require this information to be retained for at least five (5) years in accordance with banking and accounting principles.


Personal Information Transmitted by User Across Internet for Credit/Debit Card Transactions is Made Secure

Here’s what you should know about the security of personal information you provide to us in connection with making a payment using our site:


We require the use of Secured Socket Layer (“SSL”) standard transmission encryption to protect transmission of users’ personal information submitted while making a payment using our site. We require that all such information you provide to us in this manner is stored securely subject to legal requirements. All cardholder data transmissions are encrypted.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Additionally, firewall software has been installed and is updated periodically. Anti-virus software is used continuously and updated regularly.


Access to personal information is limited in who can access it and how it can be accessed. Unique user ids and passwords for each are in place to monitor such access. No access is granted or warranted unless there is a genuine business need.


Card holder data (PAN, track data etc) will never be sent over the internet via email, instant chat or any other end user technologies.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.



Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.



Calling Tennessee Home is a part of several affiliate advertising programs. If you click and/or make a purchase through certain links on this site or any related social media platforms, Calling Tennessee Home may make a commission from it. While Calling Tennessee Home may receive a commission, a portion of the proceeds will be donated to Back2Basics Outdoor Ministries. Calling Tennessee Home will always disclose if a post is being sponsored.


Changes to this privacy policy

Calling Tennessee Home (Calling Tennessee Home) has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Calling Tennessee Home


2000 Massachusetts Ave NE St. Pete, FL 33703

(813) 760-2393